For Customers

Ordering in writing only

Dear customer, please be aware that in order to avoid any possible misunderstandings and misleading, as well as the consequences related to this, all orders are accepted only online or by e-mail. No verbal orders are acceptable under any circumstances.

Inquiring in writing only

Dear customer, please be aware that in order to avoid any possible misunderstandings and misleading, as well as the consequences related to this, all inquiries, without exception, must be submitted by e-mail or in the online Contact Us form, no official information is provided by phone.

Payments by phone are NOT acceptable

Dear customer, please note: payments by phone are strictly not accepted under any circumstances due to the lack of security of this payment method.

Thank you for your understanding.